How to check your Orange account balance on prepaid and contract
updated 11 July 2026
Quick answer
The fastest way to check your Orange prepaid balance is a USSD code - type *124*# and press the call button, and your balance plus the account's expiry date will appear on screen. The free Mój Orange app is often more convenient, because it also shows your data and minute usage. On a contract plan, you'll find your billing status, limits, and invoice in the same app or after logging in at orange.pl.
Step by step
- 1
Check the balance with a USSD code (prepaid)
On the phone's keypad, type *124*# and press call, just like making a regular call. After a moment, a message with your balance and expiry date will appear. The code is free and works without internet, even when your balance is zero.
- 2
Install the Mój Orange app
Download Mój Orange from Google Play or the App Store and log in with your phone number. You'll see your balance, account validity, remaining gigabytes and minutes, and your top-up history. The app works for both prepaid and contract accounts.
- 3
Log in at orange.pl
Go to orange.pl and click the Mój Orange login. Once signed in with your phone number and password, you can view your bill, limits, and active bundles. It's a convenient option when you're at a computer.
- 4
Read the texts you get after topping up
After every prepaid top-up, Orange sends a text with the new amount and expiry date. Keep these messages - it's the simplest way to track your balance without typing codes. You'll get a similar text when your funds are running low.
- 5
On a contract, check usage and the invoice
A contract plan has no top-up balance, so instead you check how much of your limits you've used and the amount of the next invoice. The quickest way is the Mój Orange app, in the bundles and bills section. You'll also find the invoice date and the payment deadline there.
- 6
Call the helpline when something doesn't add up
If the balance looks off or a top-up didn't arrive, call the Orange helpline from your own number. An agent will check your balance, recent top-ups, and active services that can eat into your balance, such as paid SMS subscriptions. You'll find the helpline number and its hours at orange.pl and on the starter kit packaging.
Play, Plus, and T-Mobile - where to check your balance
Each carrier has its own USSD code for prepaid accounts. On Play, type *101#; on Plus, *100# - after pressing call you'll see your balance and account validity. On T-Mobile, check your prepaid balance in the Mój T-Mobile app or with the short USSD code listed at t-mobile.pl, as it changes from time to time.
The principle is the same everywhere: a USSD code is the fastest route, and the carrier's mobile app gives the fullest picture. Mój Play, the Plus app, and Mój T-Mobile show your balance, remaining bundles, and history. If you don't want to install anything, each of these carriers also lets you log in to your account through a browser.
Prepaid or contract - what you're actually checking
On prepaid, you have a specific amount of funds and an expiry date - when the money or the validity runs out, some services stop working. So what matters here is the balance in zloty and the day your account stays active until.
On a contract, you pay a fixed invoice, and instead of a balance you have limits: the number of gigabytes, minutes, and texts in the billing cycle. So you check how much of the bundle you've used and how much you'll pay for the current period. Going over the data limit usually slows the internet down rather than cutting it off completely, but the details depend on your plan.
When your prepaid account is about to expire
The expiry date shows both in the *124*# code and in the app. If the end is near, top up with any amount - every top-up extends the validity according to your tariff's price list. You can top up in the app, at orange.pl, in your online banking, or in a shop.
Set yourself a reminder a few days before the validity ends so you don't lose the number or the funds you've built up. After a longer period of inactivity the number can be deactivated, and getting it back isn't always possible.
If you often forget to top up, consider a recurring automatic top-up from your card or a tariff with longer account validity. That keeps the number active even when you rarely use the phone, and the balance lasts longer.
Frequently asked questions
›How do I check my Orange balance without an app?
Type the code *124*# on the phone's keypad and press call. The balance and expiry date will appear on screen within seconds, with no internet and no login. It works on any phone with an Orange SIM.
›How do I check my Play account balance?
On Play prepaid, type the code *101# and press call to see your balance and account validity. Full bundle details are in the Mój Play app or after logging in at play.pl.
›How do I check my Plus account balance?
On Plus prepaid, use the code *100# and press the call button - your balance and expiry date will appear. Alternatively, log in to the Plus mobile app or at plus.pl.
›How much does checking the balance cost?
Checking your balance with a USSD code is free with every carrier. The apps cost nothing to use either, though they consume a little data, which is free on Wi-Fi.
›How do I check my Orange prepaid account's expiry date?
You'll see the expiry date along with the balance after typing *124*#. The Mój Orange app also shows it on the home screen. Every top-up extends the validity according to your tariff's price list.